Past Webinars for Purchase

As cyberattacks grow in sophistication and frequency, leaders, communicators, and IT professionals within public agencies must be well-prepared. Join CAPIO for a compelling session where we dissect the anatomy of a cyber threat and explore the pivotal role of strategic communication in crisis management.

This webinar will provide public-sector communicators with the knowledge and tools to safeguard their operations, maintain public trust, and effectively navigate the aftermath of digital disruptions.

Key Takeaways

When a crisis – whether a natural disaster or people-caused - hits your agency will you be prepared to respond transparently and effectively with your community, the media and internal audiences?

As public-sector communicators, we are tasked with relaying complex budget and rate information to our communities in a clear, transparent, timely, and engaging manner. During this moderated webinar, seasoned public-sector pros will share practical, real-world insights, best practices, and replicable strategies to enhance your agency’s communication efforts, resulting in better engagement and increased trust with your community.

Key Topics Covered:

Data mapping is a powerful tool that can help unlock data driven strategies to develop smart outreach campaigns that resonate with your target audience and increase engagement. This easily accessible tool applies data mapping techniques to visualize the potential reach of your campaign and how to deliver your outreach tactics with pinpoint accuracy. Data mapping tools can be applied to all types of campaigns. In this session, we will use the City of San José’s recycling campaign as an example. You will be able to apply what you learn to your own program needs back home.

Unlock the power of persuasive communication with CAPIO and ACWA in our dynamic webinar on mastering the art of crafting and placing op-eds. Dive deep into the process that transforms ideas into impactful opinion pieces, from selecting compelling topics to successfully pitching them to editorial boards. During this session you’ll hear from veteran newspaper representatives about key to elevating your agency’s communication strategy and getting out important information to key audiences.

Key Takeaways

Knowing your leadership capacity to control your own emotions is a valuable skill.  And it can be disastrous if you do not recognize triggers and learn to manage them.  During this webinar, attendees will examine how emotions and logic work together in our brains through published work and anecdotal storytelling.  We will highlight a case study, review mental models, and reveal practical tips on how leaders identify trigger points, manage emotions, and learn how to harness their actions and reactions so they respond properly when the unexpected can get in the way of a normal

In 2024, public-agency communicators will continue to face new challenges and opportunities, constantly redefining strategies, priorities, and best practices to maintain effective communication and engagement with our communities.

During CAPIO’s 2024 State of Communications webinar, attendees will have the opportunity to learn about key issues shaping the California communication landscape. The webinar will feature insights from CAPIO President Lael Wageneck, MPA, APR, and CAPIO President-Elect/Treasurer Tom Christensen, highlighting CAPIO’s key focus areas for the year.

Government agencies are often stereotyped as organizations with a ton of red tape and impersonal bureaucrats, impacting both the public’s opinion as well as employee morale within these agencies.

Join public agency communication experts Sonja Dosti, APR, from Fresno County and Ally Soper, from Kern County, as they share the journey of transforming, humanizing, and streamlining their agencies’ brands to better raise awareness about services available to residents.

Are you interested in sharpening your communications skills and learning from the best in the field? Join us for CAPIO’s highly anticipated webinar, “Mastering Your Communications Career: Insights from CAPIO Paul B. Clark Lifetime Achievement Award Winners,” where we bring together a panel of accomplished public-sector communications experts who will share their invaluable knowledge and experience.