Honored for her exceptional leadership and excellence in strategic communications, Olivia has raised the bar in public communications.
Most recently, Olivia has transformed the San Bernardino County Employees’ Retirement Association’s communications program that serves over 44,000 members and 16 employers throughout California.
With great drive and vision, Olivia led SBCERA through an organizational rebrand, website redesign, member engagement survey designed to help drive member experience efforts, and an employer survey designed to establish mutual priorities and help build consensus on strategic initiatives, electronic newsletter campaigns, and others. Olivia also led her team through an ambitious strategic communications plan, which has served as a guide to define, shape, and communicate SBCERA’s mission, vision, and strategic priorities.